WhatsApp AI Agent
Your WhatsApp, answered in seconds. Even at midnight.
A lighter product for businesses that do not need a full CRM. The agent answers questions on your own number from what you teach it, collects details and passes the chat to your staff when needed.
Who uses it
Built for businesses that get the same questions every day.
Clinics and diagnostic centres
Doctor timings, consultation fees, test prices and report status. The agent books slots and sends reminders.
Is Dr. Mehta available Saturday?
Thyroid test price kya hai?
Showrooms and dealers
Prices, stock, offers, EMI options and showroom timings. Serious buyers get passed to your sales staff with their requirement.
Do you have the 1.5 ton inverter AC?
Exchange offer chal raha hai?
Coaching institutes
Batch timings, fees, demo classes and admission steps. Parents get answers at night, counsellors get qualified leads in the morning.
NEET batch kab start hoga?
Is there a demo class this week?
How it works
You teach it once. It answers every day.
- Step 01
Connect your number
We set the agent up on your WhatsApp Business API number. Customers message the same number they already know.
- Step 02
Fill the knowledge base
Add your services, prices, timings, FAQs and policies in plain language. Upload a PDF brochure if you have one.
- Step 03
Set handoff rules
Decide when a chat should go to a person: a booking request, a complaint, a high-value enquiry or anything the agent cannot answer.
- Step 04
Go live
Test it on your own phone first. Then switch it on and watch replies and handoffs from the shared inbox.
Knowledge base
It answers only from what you give it.
The agent does not guess prices or make promises. If a question is outside its knowledge base, it tells the customer a team member will reply and moves the chat to your inbox.
- Plain-language entries anyone on your team can edit
- Upload PDFs such as brochures, price lists and prospectus
- Replies in English, Hindi and Hinglish
- Every answer is logged so you can review and correct it
Human handoff
Your staff take over with the full picture.
When the agent hands over, your staff see the whole chat and the details it collected: name, requirement, preferred time. They reply from a shared inbox that up to three people can use.
- Shared inbox on web and mobile
- Assign chats to a staff member
- Quick replies and approved templates
- Upgrade to Maxup CRM any time, history comes with you
Pricing
A simple monthly plan plus AI credits.
Pay a fixed monthly fee for the number, inbox and knowledge base. AI replies draw from a prepaid wallet you top up from the app.
WhatsApp AI Agent
₹1,499per month + AI credits
- One WhatsApp number
- Knowledge base with your FAQs, prices and timings
- Handoff to your staff
- Shared inbox for 3 users
FAQ
Questions people ask
Still unsure? Talk to our team.
Do I need a new WhatsApp number?
No. The agent runs on your existing number once it is on the WhatsApp Business API. If it is not on the API yet, our team handles the setup with you.
Can I still reply myself?
Yes. You and your staff can reply from the shared inbox at any time. When a person replies, the agent stays quiet in that chat until you hand it back.
How is it priced?
A monthly plan plus AI credits from a prepaid wallet. Each AI reply uses a small amount of credit. WhatsApp's own conversation charges from Meta are billed separately.
What if the agent gives a wrong answer?
Every conversation is logged. If an answer is wrong, you fix the knowledge base entry and the agent uses the new information from the next message.
How long does setup take?
Most businesses go live within a few days. The longest step is usually WhatsApp Business API approval for your number.
Stop losing enquiries after 7 pm.
Book a demo and we will set the agent up with a few of your real FAQs, so you can test it on your own phone during the call.