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Grievance officer

In line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are below. You can contact them about any complaint related to this website, the Maxup products or your personal data.

Grievance Officer

Name[PLACEHOLDER: full name]
Designation[PLACEHOLDER: designation]
Email[PLACEHOLDER: [email protected]]
Phone[PLACEHOLDER: phone number]
Address[PLACEHOLDER: full postal address], Patna, Bihar
Available[PLACEHOLDER: working days and hours]

How to raise a complaint

  1. Write to the Grievance Officer by email with your name, contact details and a description of the issue.
  2. We acknowledge the complaint within [PLACEHOLDER: 24 hours / 48 hours].
  3. We aim to resolve it within [PLACEHOLDER: 15 days / as required by law] of receiving it.